Course Catalog

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Browse the collection of most used training content, grouped by topic, see the full course catalog PDF at the bottom of the page, or see CCI's curated Learning Pathways.

Selected Courses

Business Skills

Business Development


Business & Strategic Planning

  • Preparing a Business Plan
  • Performing Key Analysis
  • Preparing for Implementation
  • Using Strategic Thinking to Consider the Big Picture
  • Identifying Risks in Your Organization

Marketing

  • The Basics of Marketing
  • The People and Planning in Marketing
  • Product, Pricing, and Promotion in Marketing
  • Distribution and E-Marketing Ethics
  • Competitive Marketing Strategies
  • Business Storytelling

Marketing in the Digital Age

  • Reaching Customers Digitally
  • Helping Customers Find You
  • Managing Your Corporate Reputation Online

Essentials of Public Relations

  • Strategies for the Modern Public Relations Professional
  • Writing Skills for Public Relations




Finance & Accounting


Accounting for Non-financial Professionals

  • Basic Accounting Concepts
  • Comprehending Financials: A Guide to Financial Statements
  • Basic Budgeting
  • Financial Statement Analysis
  • Cash Flow Management Essentials

Accounting Basics

  • Key Accounting Concepts and Principles
  • Recording, Posting, and Balancing the Books
  • Preparing Financial Statements and Closing Accounts

Budgeting Essentials

  • Using Budgets for Management & Control
  • Planning & Preparing an Operating Budget
  • Organizational Budgeting Activities and the Master Budget

Cost Consciousness in the Workplace

  • Focusing on the Bottom Line as an Employee
  • Managing with a Cost-control Mindset




Human Resources


Recruiting, Screening, and Onboarding Effectively

  • Applicant Screening: The First Step in Hiring the Best
  • Conducting an Effective Hiring Interview
  • Hitting the Recruitment Bull’s-eye
  • Ensuring Onboarding Success

Transformational HR and Talent Management

  • Planning for Skills Needs and Managing Performance
  • Building Career Development Programs and Succession Planning
  • Implementing Transformational HR
  • Individual Behavior in Organizations





Software

Adobe Suite


Illustrator CC 2015

  • Introduction & New Features
  • Fundamentals
  • Drawing in Adobe Illustrator CC
  • Working with Text
  • Working with the Pen Tools and Objects
  • Gradients and Bitmap Images
  • Advanced Tools and Effects

Photoshop CC 2015

  • Basics
  • File Types & Color Editing
  • Selection Tools & Techniques
  • Layers & Types
  • Enhancement Tools & Techniques
  • Cloning & Editing
  • Paths & Techniques

InDesign CC 2015

  • Fundamentals
  • Basic Navigation & Tools
  • Working with Images and Exporting Files
  • Working with Objects and Editing Tools
  • Working with Text
  • Working with Pages

Premiere Pro CC 2015

  • Fundamentals
  • Panels & Effects
  • Movies & Application Extensibility

Acrobat Pro DC

  • Creating & Illustrating Documents
  • Structuring Documents
  • Formatting Files
  • Using the Collaboration Tools




Microsoft Office


Word 2019

  • Structuring Documents

  • Shaping Documents

  • Illustrating Documents

  • Creating Graphics & Diagrams

  • Adding Data & Calculations

  • Using Table Tools

  • Using Research Tools

  • Creating Forms

  • Creating Bulk Mailings

  • Sharing & Collaborating on a Document

Excel 2019

  • Custom & Conditional Formatting

  • Finding & Grouping Data

  • Sorting & Filtering Data

  • Referencing Data

  • Working with Excel Tables

  • Forecasting & Solving Problems

  • Creating Charts & Graphs

  • Inserting Pivot Tables

  • Using Conditional Formatting

  • Configuring Options & Settings

  • Finding & Analyzing Information with Formulas




Intuit Quickbooks


  • Getting Started with Quickbooks Pro 2017

  • Interface & Company Settings

  • Vendors, Bills, Customers, & Income

  • Employees, Banking, & Reports




Additional Training Content


  • Windows & macOS X
  • Google, Social Networking
  • Salesforce, Prezi, Trello, Tableau, Slack
  • Basecamp, Cisco jabber, Cisco WebEx
  • Six Sigma Operations





Professional Effectiveness

Working with Difficult People


  • Difficult People: Why They Act That Way and How to Deal with Them
  • Difficult People: Can’t Change Them, So Change Yourself
  • Difficult People: Strategies to Keep Everyone Working Together

Managing Conflict in the Workplace

  • Confronting Workplace Conflict
  • Resolving Workplace Conflict




Communication


Communicating Effectively in the Workplace

  • Writing Effective E-Mails and Instant Messages
  • Sending E-mails to the Right People
  • Organizing Your E-mail
  • Keeping Business Calls Professional

Cross Cultural Communication

  • How Culture Impact Communication
  • Using Communication Strategies to Bridge Cultural Divides

Effective Business Meetings

  • Planning Meetings Fit for Purpose
  • Running Meetings in Better Directions
  • Taking Effective & Professional Notes

Making the Most of Your Presentations

  • Planning an Effective Presentation
  • Building Your Presentation
  • Ensuring Successful Presentation Delivery

Listening & Negotiating

  • Listening Even When It’s Difficult to Listen
  • Using Active Listening in the Workplace
  • The First Steps in Negotiating
  • Negotiating the Best Solution




Business Writing


Effective Business Writing

  • Audience and Purpose in Business Writing
  • Clarity and Conciseness in Business Writing
  • Editing and Proofreading Business Documents
  • Developing an Effective Business Case
  • Improving Your Technical Writing Skills

Practical Grammar for Business Writing

  • Using the Parts of Speech
  • Getting the Details Right: Spelling Basics
  • Abbreviating, Capitalizing, and Using Numbers
  • Using Punctuation Marks
  • Creating Well-Constructed Sentences
  • Troublesome Words & Phrases: Common Usage Mistakes in Writing




Perserverance & Overcoming Procrastination


Perseverance at Work & Overcoming Procrastination

  • Forging Ahead with Perseverance and Resilience at Work
  • Reaching Goals Using Perseverance and Resilience
  • Procrastination: Admitting it is the First Step
  • Beating Procrastination by Boosting Your Creativity and Drive
  • Taking the Lead with Workplace Motivation and Engagement





Management & Leadership

First-time Manager Essentials


  • The Reality of Being a First-time Manager
  • Facing Challenges as a First-time Manager
  • Making the Move into Management
  • Managing Fairly
  • Facilitating Collaborative Processes
  • Taking Action to Empower Employees




Managing a Multigenerational Workforce


  • Managing Multigenerational Employees
  • Maintaining a Cohesive Multigenerational Workforce
  • Understanding the Motives of Millennials
  • Working with the 21st-century Generation Mix




Managing Employee Performance


  • Keeping Top Performers Challenged
  • Planning an Effective Performance Appraisal
  • Creating a Plan for Performance Management
  • Detecting and Dealing with Performance Problems
  • Effectively Directing and Delegating as a Manager
  • Managing Employee Development
  • Facing Difficult Behavior and Diverse Teams
  • Being a Fair and Caring Manager




Managing in Difficult Times


  • Being an Effective Manager When Times are Tough
  • Managing Motivation During Organizational Change
  • How to Manage Difficult Conversations




Leadership


Developing Leadership Skills

  • Motivating Your Employees
  • Communicating Vision to Your Employees
  • Leading Through Positive Influence
  • Leveraging Emotional Intelligence

Creating a Positive Atmosphere

  • Establishing an Engaged Workforce
  • Establishing a Positive Work Environment
  • How Organizational Learning Drives Positive Change

Leading Virtual Teams

  • Establishing Effective Virtual Teams
  • Facing Virtual Team Challenges




The Post-Pandemic Workplace


  • Business Continuity Management Programs
  • Business Strategy for the Post-pandemic Economy
  • Compliance Brief: Contact Tracing
  • Compliance Brief: Filtering Facepiece Respirators and Masks
  • Leading in the Post-pandemic Workplace
  • Navigating the Post-pandemic Workplace
  • Sharing Space: Living, Learning, and Working at Home





Personal Development

Improving Your Work/Life Balance


  • Taking Stock of Your Work/Life Balance
  • Staying Balanced in a Shifting World
  • Take a Deep Breath and Manage Your Stress




Navigating Through Organizational Change


  • Organizations Change so Get Ready
  • Redefining Yourself After Organizational Change




Improving Your Personal Productivity


  • Organize Your Physical and Digital Workspace
  • Avoid Procrastination by Getting Organized Instead
  • Maximize Your Productivity by Managing Time and Tasks
  • Achieve Productivity in Your Personal Life
  • Becoming a Successful Collaborator




Time Management


  • Aligning Goals and Priorities to Manage Time
  • Make the Time You Need: Get Organized
  • The Art of Staying Focused




Facing Problems and Making Decisions


  • Getting to the Root of a Problem
  • Defining Alternate Solutions to a Problem
  • Choosing and Using the Best Solution




Developing Your Critical Thinking Skills


  • Confronting Your Assumptions
  • Investigating Arguments
  • Reaching Sound Conclusions




Dealing with Setbacks


  • Learning from Failure





Health & Safety

Workplace Health & Safety


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OSHA Workplace Health & Safety


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Hazardours Waste Operations and Emergency Response Annual 8-Hour Refresher


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Environmental





Transportation - Safe Driving





Federal Motor Carrier Safety





Security






Compliance

Ethics & Code of Conduct





Workplcae Compliance Essentials





Harassment





HIPPA Act





State/Local Government and Higher Education





Diversity on the Job





Unconscious Bias





Federal Government Legal Compliance